Introduction
Welcome to Jimigo. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.jimigo.com and use our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our services, we collect personal information about you from a variety of sources over the past 12 months. The information we collect and use varies depending on how you interact with us.
Personal Information We Collect
The types of personal information we collect depend on how you interact with our website and services. Personal information refers to information that identifies, relates to, describes, or can be associated with you. This includes:
Information We Collect Directly from You:
- Basic contact details: Name, address, phone number, and email.
- Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information: Username, password, security questions.
- Shopping information: Items viewed, added to cart, or added to wishlist.
- Customer support information: Information included in communications with us.
Information We Collect through Cookies:
We automatically collect certain information about your interaction with our services (“Usage Data”) using cookies, pixels, and similar technologies. This includes device information, browser information, network connection information, and your IP address.
Information We Obtain from Third Parties:
We may also obtain information about you from third parties, such as vendors and service providers, including:
- Payment processors: Collecting payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill your orders.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: Processing payments, fulfilling orders, creating and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising: Sending promotional communications and showing you advertisements for products or services.
- Security and Fraud Prevention: Detecting and preventing fraudulent, illegal, or malicious activities.
- Communicating with You: Providing customer support and improving our services.
Cookies
We use cookies to enhance your experience on our website, run analytics, and better understand user interactions. You can set your browser to remove or reject cookies, but this may affect your user experience and some features may not function properly.
How We Disclose Personal Information
We may disclose your personal information to third parties under the following circumstances:
- Service providers: For IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners: Including Shopify, for advertising and providing services.
- With your consent: When you direct us or consent to our disclosure.
- Affiliates: Within our corporate group for legitimate business interests.
- Legal obligations: To comply with legal requirements, enforce terms of service, and protect our rights and the rights of others.
User-Generated Content
If you submit user-generated content to public areas of our website, it will be accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Third-Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information, but we cannot guarantee perfect security. We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access/Know: Request access to personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a copy of your personal information.
- Right to Opt-Out of Sale or Sharing: Opt-out of the sale or sharing of your personal information.
- Right to Limit Use and Disclosure of Sensitive Information: Direct us to limit use and disclosure of sensitive personal information.
- Restriction of Processing: Request to stop or restrict processing of personal information.
- Withdrawal of Consent: Withdraw consent where we rely on it to process your personal information.
- Right to Appeal: Appeal our decision if we decline your request.
To exercise these rights, please contact us using the details provided below.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- Email: jimigo2016@gmail.com
- Phone: +91 90642 89552